The lending industry is undergoing a paradigm shift. Consumer behaviour is rapidly evolving, where borrowers expect loans to be issued in minimal time, probably in one-tap. Such a level of sophistication to issue loans is not possible with manual softwares that have an elaborate work-flow of sub-processes that are time, human-resources, and physical-space consuming. Not to undermine the costs that an organization bears to maintain an efficient work-flow. The intervention of multiple people at various stages of the loan-issuing process puts lenders and consumers, at risk with a widened scope of errors and frauds.
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