IT Service Portal Consultants – CRMJetty

Street Address 2600 West Olive Ave - 5th Floor Burbank, California 91505
City Burbank
ZIP/Postal Code 91505
State California
Country United States
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Gone are the times when customers had to ring up the helpline number for every IT service. Automate query management, service selection, query management, and more to take away the burden from your consultant team. Don’t wait for your customers to call or email you every time for service(s). Take customers’ experience to the next level by enabling them to solve their queries and problems themselves with our IT service portal. 

Administrator Features

  • Customer Management
  • Service Management
  • Consultant Management
  • Case Management

Customer Features

  • Service Selection
  • Request Service
  • Query Management
  • Track Activities
  • Access to the Knowledge Base
  • Live Chat with Virtual Agents

Consultants Features

  • Customer Information Management
  • Offered Service Management
  • Query Management 
  • Solution Management

For any kind of open plugins and extensions, contact us at [email protected] or call us on +91-9106747559. For more information: https://www.crmjetty.com/it-self-service-portal-development/

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