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IT KPI- IT Key Performance Indicators (KPIs) play a critical role in measuring the performance of IT managers and their teams. These KPIs help IT managers to track their progress towards achieving specific goals and objectives, identify areas that require improvement, and make data-driven decisions. In today’s fast-paced technological environment, IT KPIs are more critical than ever before, as they provide the necessary insights for businesses to stay competitive and achieve their strategic objectives.
In this article, we will discuss 25 essential IT KPIs that IT managers must measure to ensure the effective management of their IT teams. We will explain the meaning of each KPI, provide examples of how to calculate them, and discuss their significance in evaluating IT performance. Additionally, we will explore the use of IT KPI dashboards, which can provide real-time data visualization and analysis to help IT managers make informed decisions quickly.
Throughout this article, we will use the “IT KPI” keyword to emphasize the importance of these metrics in IT management. By the end of this article, readers will have a comprehensive understanding of IT KPIs, their significance, and how to use them to improve their IT management skills and their team’s performance.