AI Voice Monitoring Tool for Call Centers

State New York
Country United States
6 Views

Elision offers AI Voice Monitoring Tool for call centers that can be integrated into a call center solution. This AI Voice Monitoring Tool for call centers automates the process of monitoring the quality of calls and quality of service. It offers an array of automation features.

 

Key features of AI Voice Monitoring Tool for call centers:

– Voice tone analysis (voice emotion analysis)

– Usage of words analysis

– Silence detection

– Overtalk detection

– Positive and negative keyword detection

– Right call start and wrap up detection

– And more

To know more about this AI Voice Monitoring Tool for call centers, please visit https://www.elisiontec.com/ai-voice-analysis-launched-for-call-center-solution/

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